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Wednesday, January 7, 2009

World Class Manufacturing

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(Refer our High Quality Management Encyclopedia “Management Universe” at:

What is World Class Manufacturing (WCM)?

  • World class companies are those who are striving to move from good and aim at becoming great companies. They believe that good is enemy of great. They are not complacent.
  • The world class organizations rank among the foremost in the world. They are of international standard of excellence of the highest order.
  • Any organization or any one or any thing world class is one of the best that there are of that type in the world.
  • A world class organization gets recognized as a benchmark by its industry sector and for some aspects, by even other industry sectors.
  • World class manufacturing organizations consistently deliver exceptional performance, frequently in excess of expectations.
  • Yet, there can be no absolute world class manufacturing standard.

Two Overriding Criteria

World class organizations will invariably answer the following two questions in affirmation:

  • Does the organization compare with its best competition; how and how much?
  • Has the organization increased its score or ranking since last year?

Meaningful Guidance Measures

The measures to check the world class behavior of any organization are (not in any particular order):

  • Better design and development
  • Better planning and control
  • Reduce lead times
  • Improved total quality control
  • Improved total productive maintenance
  • Cut operation costs
  • Better working capital management
  • Improve business performance visibility
  • Speed time-to-market
  • Exceed customer expectations
  • Improve customer service
  • Constant innovation in the products and services
  • Having a culture of continuous improvement
  • Streamline outsourcing processes
  • Better supply chain management
  • Manage global operations
  • Motivating and treating employees like appreciating assets

Seven Pillars of WCM Model

  • Work environment (5S Housekeeping)
  • Waste (muda) elimination
  • Equipment effectiveness (TPM)
  • Customer driven (Internal & external customers)
  • Quality (TQM, Six sigma)
  • JIT (Supply chain management)
  • Best practices (Benchmarking, BPR, Kaizen, Gemba Kaizen, Quality Circles)

For More Guidance, Assistance, Training and Consultation


Also refer: (Prodcons Group)
(Training Programs by Prodcons Group)
(Productivity Consultants)

Other Topics of Interest

All Management Topics (General Management, Marketing and Sales, Service, Operations/Manufacturing, Quality, Maintenance, Human Resources, Finance and Accounts, Information Technology, Life Management)

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(World Class Manufacturing)
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(Zero Based Budgeting)

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